We stand behind our products. We provide free demo versions so you can "try before you buy", plus all our products come with a 30 day return.
You will be refunded the amount you paid for the download version minus a transaction fee of 15%, which is $7.50 for SlowGold and $3 for SlowBlast. This means $42.45 will be refunded for SlowGold, and $16.95 for SlowBlast.
Please note that the Esellerate Download Service (eDS) is not necessary because we provide our customers with free one-year download replacement upon request. However, if you do purchase the eDS, the refund will be $1.00 as Esellerate charges a $3.99 Transaction fee for that service.
Upgrade fees are not refundable.
All refunds must be authorized by World Wide Woodshed by sending an email to firstname.lastname@example.org or email@example.com. There is a form that must be signed and CDs have to be mailed back to us within 30 days of purchase using some sort of tracking before a refund will be processed. Email us for the exact instructions.
Please note: We do not refund upgrade fees; and we only offer refunds on products purchased directly from us. If you purchase SlowGold or SlowBlast! from a music store or other dealer, you should return the product to the retailer if you need a refund. Always check the return policy of a retailer before purchasing software as most do not provide refunds on software.